Thank you for choosing Botaken Concept. At BC we pride ourselves in quality and fit of our clothes. Should you find any item to be materially defective, the item must be returned for exchange only in the same condition as it was given within 5 days from the day of purchase. Unwashed, unworn and with the original receipt and tag affixed. Although we check all merchandise for defects and damage before handing them over. It is also the buyers responsibility to check the product for any defects before walking away with the item purchased.

Damaged goods due to client negligence or items without their tags and receipt will not be accepted for refund or exchange . Any exchange that does not meet the above criteria will not be acknowledged at any time. We do not give refunds on any item purchased, we will only exchange your item for a different size or issue store credit. We do not accept broken/damaged items such as jewelry, handbag etc for exchange or return.

Exchange and return policies are subject to change without notice.